The average confirmation time for is 14 days.
You can expect your satsback after that time. In the meantime your transaction will be "pending".

More information about shopping with satsback on

Starting as a one-man business in 1992, ALTERNATE quickly made a name for itself in the IT trade with a constantly growing and highly motivated team, creativity and the willingness to take risks. Due to a keen sense for new trends and the courage for being one of the first suppliers to sell products in an online shop via the Internet in 1997, the company grew quickly and was a trailblazer for a completely new sales channel.

The product range, which has been growing steadily over the years, is now comprised of more than 75,000 products; the core range of classic IT products has been broadened in several stages to include consumer and household electronics, tools, garden and toys. ALTERNATE distributes its products to both private and business customers via three local shops and the TÜV-approved webshops in Germany and other European countries. The 35,000 m² of available storage space and an state-of-the-art logistics system ensure that goods are readily available and customers can be supplied quickly. More than 800 employees take care of the orders, wishes, enquiries and problems of the customers daily and stand for high service quality and excellent customer satisfaction.

The result: ALTERNATE has been repeatedly awarded as test winner by various magazines and also by consumers over the years and is one of the top 10 e-commerce companies in Germany today.